New Year, New Standards. Introducing Standard 5 Workshops!

Happy New Year to everyone, it’s a brand new year, new beginnings and new standards!!

We have thoroughly examined the new Aged Care Quality Standards and there is considerable expertise within deFiddes to assist with Standard 5. We are putting together a comprehensive workshop on how an organisation can best address its service environment. It is so important in today’s market to be able to ascertain what is suitable and what is not - particularly from the consumer perspective. There are so many suppliers coming out of the woodwork as they see this market as being lucrative but do they really know the functional aspects of the environment? All too often we visit facilities that have just had new furniture installed and it just does not meet the needs of the residents. 

Some of the areas we will be addressing in the one day workshop are:

 
  •        What does a welcoming environment mean?

  •         How do you create an inclusive environment?

  •         What can you do to minimize confusion?

  •         What constitutes appropriate seating and furniture?

  •         What are some simple ways you can help with noise management?

  •         Contrast, the do’s and don’ts, it’s not just about the paint

  •         Involving the consumer and addressing their needs

Both Samantha Neylon and I will be conducting the workshop so If you believe this would be helpful to your organisation please contact either myself or Sam on 9386 9733.

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Standard 5 - The Organisation’s Service Environment

Standard 5 - The Organisation’s Service Environment

 
NewsAmy Bosnar